The Statement of Expectations for the Independent Planning Commission identifies key performance indicators (KPIs) to ensure the ongoing timeliness and quality of its decisions.
The Commission is required to monitor and report on its KPIs in its annual report and quarterly on the Commission’s website for state significant determinations.
Timeframes for decision-making
For state significant developments, the Commission is expected to meet the following timeframes:
Performance against these KPIs is to be reported as a 12 month rolling average, with timeframes to be calculated from the date of the provision of the Assessment Report by the Department of Planning and Environment (the Department) to the date of determination by the Commission, excluding any time where the Commission has requested further information from the Department or the Applicant, any time that the Department spends considering any request by an Applicant to amend or vary the application, and the Christmas/New Year period.
Case processing times – quarterly results
As at 31 March 2022, the Commission is ahead on its timeframe KPIs for all case types:
In line with the Minister’s Statement of Expectations, when calculating the Commission’s performance against relevant timeframe KPIs, any time where the Commission has requested further information from the Department or the Applicant is excluded from its case processing times.
Graphs 1 and 2 in the Quarterly Report show the Commission’s performance against the KPI timeframes for 1 April 2021 – 31 March 2022. Graph 2 also shows the Commission’s total average case processing time (without information request exclusions or the shutdown period factored in).
We recognise the importance of community participation in our decision-making process. Using our ‘Have Your Say’ form is the easiest way for you to make a submission on cases currently before the Commission.